Question 1

How quickly do you respond to inquiries?

Accepted Answer

We respond to all inquiries within 2 hours during business hours and within 24 hours on weekends and holidays.

Question 2

Do you provide 24/7 customer support?

Accepted Answer

Yes, we offer 24/7 emergency support for travelers already on tours. For general inquiries, our regular business hours apply.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, bank transfers, and cash payments. Powered by global recognized payment platform Stripe.

Question 4

Can you help with last-minute bookings?

Accepted Answer

Absolutely! We specialize in last-minute arrangements and can often accommodate same-day bookings depending on availability.

Question 5

Do you offer group discounts?

Accepted Answer

Yes, we offer special rates for groups of 6 or more. Contact us for customized group packages and pricing.

Question 6

Is travel insurance included in your packages?

Accepted Answer

Travel insurance is available as an add-on. We recommend it for all international travelers and can help you choose the right coverage.

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